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Refund Policy

Refund Policy - ATRA Constructions

At ATRA Constructions, we prioritize clear communication and fair practices. This Refund Policy outlines our guidelines regarding refunds for our construction services. It's important to understand that our projects are contract-based, and the specifics of your individual project contract will always take precedence over the general information provided here.

Understanding Your Project Contract

Each project we undertake is governed by a detailed contract. This contract serves as the primary agreement between you (the client) and ATRA Constructions. It defines the project scope, payment schedules, and, most importantly, the terms related to project cancellations and potential refunds. Therefore, we strongly advise you to carefully review your contract.

General Refund Guidelines

While your project contract is the definitive source of refund terms, these general principles guide our approach:

  • Project Cancellation: If you choose to cancel your project, any potential refund will be determined based on the specific terms outlined in your contract. This may involve deductions for costs already incurred, such as design fees, material purchases, and labor costs.

  • Contractual Compliance: All refund requests will be processed in strict adherence to the terms and conditions specified in your project contract.

  • Mutual Agreement: In exceptional circumstances, a refund may be issued based on a mutual agreement between ATRA Constructions and you, the client.

Non-Refundable Costs

Certain costs are generally non-refundable, as they represent expenses already incurred by ATRA Constructions. These may include:

  • Design and architectural fees.

  • Costs associated with materials purchased or specifically ordered for your project.

  • Labor costs for work already completed.

  • Fees paid to subcontractors, consultants, or other third-party service providers.

Refund Request Procedure

To request a refund, please submit a written request to ATRA Constructions. Your request should clearly state the reasons for the refund and include any relevant supporting documentation. We will review your request based on the terms outlined in your contract and the specific circumstances of your project.

Contractual Terms Prevail

It's crucial to remember that the terms and conditions in your project contract supersede the general information provided in this Refund Policy. Always refer to your contract for the most accurate and applicable information.

Contact Information

If you have any questions or require further clarification regarding our Refund Policy or your specific contract, please contact us:

Policy Updates

ATRA Constructions reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued engagement with our services constitutes acceptance of the updated policy.

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